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Deborah Karam

Chief Residential Officer

Catholic Healthcare

Throughout her illustrious career, Deborah has cultivated a reputation for visionary leadership and a steadfast commitment to quality in healthcare delivery. Her journey began at the bedside, where her early experiences as a nurse in high-acuity settings instilled in her a deep empathy for patients and a nuanced understanding of the complexities within hospital systems. As she progressed into more senior roles, Deborah became renowned for her ability to bridge the realms of clinical excellence and operational efficiency.


Her academic pursuits led her to complete a Master in Health, further enriching her perspective on healthcare management and equipping her with the analytical tools necessary for policy development and system-wide reform. She has consistently championed evidence-based practice, not only through her own research—highlighted by her publication in the Australasian Journal of Neuroscience—but also by fostering learning environments that encourage innovation and professional growth among her teams.

Deborah’s leadership style is marked by inclusivity and collaboration. When tasked with commissioning and decommissioning residential homes for aged care providers, she demonstrated an uncanny ability to assemble diverse multidisciplinary teams, inspire shared purpose, and navigate the intricate regulatory landscapes inherent in the sector. Her introduction of the Medical Emergency Coordinator role and the integration of nursing assistants into the Intensive Care Unit at Fairfield Hospital are testaments to her capacity to identify gaps, envision pragmatic solutions, and implement change that enhances both patient outcomes and staff wellbeing.


A champion for safety and quality, Deborah has implemented rigorous Work Health and Safety (WHS) protocols, robust clinical governance frameworks, and advanced digital solutions. Her strategic foresight has proven pivotal in transforming high-risk facilities, guiding them through complex accreditation processes and restoring them to compliance with industry standards. She is respected as a trusted mentor, regularly sought for her advice by emerging leaders and seasoned professionals alike.

Outside her professional accomplishments, Deborah is known for her commitment to lifelong learning, her advocacy for workforce wellbeing, and her dedication to fostering environments where diversity and compassion are paramount. Her legacy is one of unwavering dedication, transformative leadership, and an enduring passion for elevating standards in health and aged care across Australia and beyond.

SESSIONS

Day 2

2:00

Panel: Preventing elder abuse: Building cultures of safety and empathy

  • With 39.2% of residents in Australian aged care experiencing abuse from paid staff (Royal Commission), how can leaders and frontline teams be empowered to reduce harm and build a culture of dignity, safety, and respect?

  • Discover how empowering leaders to model empathy and equip frontline teams with behavioural insight can significantly reduce harm and foster a culture of dignity, safety, and respect in dementia care


Moderator: Deborah Karam, Chief Residential Officer, Catholic Healthcare


Katrina Crump, Clinical Nurse Consultant (Dementia and gerontology), Uniting

Jodi Havil, Head of Residential Aged Care, Southern Cross Care

Alphine Cena, Head of Residential, St Basil

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