Alphine Cena
Head of Residential
St Basil
Alphine is a Registered Nurse with extensive experience in residential aged care, quality systems, and clinical governance. As Head of Residential Care at St Basil’s Homes, she works closely with care teams across multiple sites to support safe, person-centred care and continuous improvement.
Her previous roles include Group Manager Risk, Quality and Education and Compliance Assurance Manager, where she supported system-level improvements, accreditation readiness, and workforce capability. Alphine brings a practical, team-focused approach to leadership and a strong commitment to resident wellbeing.
SESSIONS
Day 2
2:00
Panel: Preventing elder abuse: Building cultures of safety and empathy
With 39.2% of residents in Australian aged care experiencing abuse from paid staff (Royal Commission), how can leaders and frontline teams be empowered to reduce harm and build a culture of dignity, safety, and respect?
Discover how empowering leaders to model empathy and equip frontline teams with behavioural insight can significantly reduce harm and foster a culture of dignity, safety, and respect in dementia care
Moderator: Deborah Karam, Chief Residential Officer, Catholic Healthcare
Katrina Crump, Clinical Nurse Consultant (Dementia and gerontology), Uniting
Jodi Havil, Head of Residential Aged Care, Southern Cross Care
Alphine Cena, Head of Residential, St Basil